Japanese
 | HBW2 Contact/FAQ |
HBW2 Contact
1.Those who hold an affiliation with RIKEN, including visiting scientists
Please contact the IT Help Desk of the Information Systems Division through the service portal.
The Integrated Authentication Platform (Shibboleth authentication) is required.
When making an inquiry, please fill out the form as follows.
| Inquiry category: HOKUSAI/Supercomputer System Summary: Please make it relevant to the content of the inquiry. Description: Please use the following as a template. 1. System concerned: HBW2 |
2. Those who do not hold an affiliation with RIKEN, such as HPCI project members
Please contact via email at hpc [at] riken.jp.
Please add your name and affiliation in addition to the above template.
Request items
- If an error message is displayed, please inform us about the message, operation procedure up to the error, reproducibility, date when the issued occurred, JOB ID, etc.
- If possible, the path of the source code of corresponding program.
- The following information make the investigation and solution smooth: OS and its version of your PC, Name and version of your browser.
FAQ
HBW2 Portal
| Q1. Where can I apply to use HBW2? A1: You can apply to use HBW2 at the HBW2 Portal. However, for HPCI projects, please follow the Using HPCI page. |
| Q2: How can I log in to HBW2 Portal? A2: RIKEN researchers (including visiting scientists) use the Integrated Authentication Platform (Shibboleth authentication). All others will use their HBW2 account for authentication. For details, see the HBW2 Portal User Guide. |
| Q3. I don’t know the password for the Integrated Authentication Platform (Shibboleth authentication). A3. Unlike Okta, Shibboleth authentication is available to RIKEN ID holders, including visiting scientists. The initial password should have been given to you when you entered RIKEN, but if you do not know it, you can change the password according to the “How to reset Okta/Shibboleth” in Okta/Shibboleth (Single Sign-On/MFA). |
| Q4. I am a visiting scientist, do I need to set up a forwarding address for my RIKEN A-mail(@a.riken.jp)? A4: In order for visiting scientists to use HBW2, it is necessary to set up a forwarding address for RIKEN A-mail. This is because they need to be able to receive the RIKEN A-mail address when resetting their password for the Integrated Authentication Platform (Shibboleth authentication) and registering their ssh public key. If you can already receive emails addressed to the RIKEN A-mail, there is no problem. For information on how to set up RIKEN A mail forwarding, see the RIKEN internal RIKEN A Email (@a.riken.jp) FAQ page. If you cannot see the page, please ask your laboratory assistant orother staff to contact the email operations staff. |
| Q5. What is an HBW2 portal user? A5. HBW2 portal user is required to become an HBW2 project member, and is created when you enter your user details on your first login to the HBW2 portal. You can apply for new projects, and you can make various applications and view information related to your project. |
| Q6. What is an HBW2 account? A6. A Linux account is required to use the HBW2 computing resources. It is created when you first become a project member. Once you have registered your ssh public key on the HBW2 Portal, you can log in to the HBW2 front-end server. |
| Q7. I do not use HBW2, but I want to manage our projects and keep track of their status. A7. When you register as an project member, please select “manage” and you will not be created an HBW2 account, but you will be able to track the status of your project on the HBW2 Portal. If you set the member category as the assistant project representative, you will be able to submit various types of applications related to the project |
| Q8. I am not sure if my new project application was successful. A8. If the application is incomplete, the application will fail. If the application is successful, the application list will be displayed and an email will be sent to the applicant. Only the applicant can check the status of the application for new project. |
Front-end server
| Q1. can I access the HBW2 front-end server from outside the RIKEN network? A1. HBW2 front-end server can be accessed from outside RIKEN in the same way as from within RIKEN. |
| Q2. The following message is output and I can not login to HOKUSAI front-end server. “Permission denied (publickey,gssapi-with-mic,hostbased)” A2. There is a possibility that the public key to login doesn’t exist on the front-end server. You need to access HBW2 Portal to register the public key. |
| Q3. I could login to HOKUSAI front-end servder up to now, but the following message was output and I could not login anymore. “Permission denied (publickey)” A3. Please inform HOKUSAI administrator of an output error messages. |
| Q4. I have registered public key and login to HOKUSAI front-end servder by ssh, but the following message is output and I can not login to HOKUSAI front-end servder. Are you sure you want to continue connecting (yes/no)? yes Warning: Permanently added ‘greatwave.riken.jp,134.160.228.11’ (RSA) to the list of known hosts. Permission denied (publickey). A4. Please specify private key file you have made, and try to access HOKUSAI front-end servder. $ ssh -i private_key_file -l username hokusai.riken.jp |
| Q5. The following message is displayed and I cannot log in to the HBW2 login node. “fork: retry: Resource temporarily unavailable” A5. If you were using VSCode to log in, there may be remnants of the VSCode process from previous login node sessions, and you may not be able to log in because the number of processes has been reached. In this case, please contact the administrator. The administrator will delete the VSCode process. Please note that the number of user processes is set to 256 by default on HBW2. When using VSCode, please monitor and delete processes so that no processes remain when logging out. Please delete the VSCode process by executing the following command when logging out. “pkill -u “username””/td> |
Job Management and Execution
| Q1. Calculation is slow with OpenMP. A1. Please specify “–cpus-per-task=${SLURM_CPUS_PER_TASK}” at program execution as follows srun –cpus-per-task=${SLURM_CPUS_PER_TASK} a.out |
| Q2. I want to run a job occupying a node. A2. please specify the maximum amount of memory per node. For example, if you want to occupy one node in MPC, specify “–mem=112G. In this case, the calculation time is calculated assuming that 112 cores are used. |
| Q3: How can I specify the amount of memory per node to execute a job? A3. The option to specify the amount of memory per node is “–mem”. For example, if you want to allocate 16 GiB per node in MPC, specify “–mem=16G” and execute the job. In MPC, the amount of memory allocated per core is 1 GiB. Therefore, even if only one core is used in a calculation, if 16 GiB of memory is allocated, the calculation time is calculated as if 16 cores were allocated. |
| Q4: How can I specify the amount of memory per CPU core to execute a job? A4. The option to specify the amount of memory per CPU core is “–mem-per-cpu”. For example, if you want to allocate 2500 MiB per CPU core on MPC, specify “–mem-per-cpu=2500M”. In MPC, the amount of memory allocated per core is 1 GiB. Therefore, even if only one core is used for the calculation, if 2500 MiB of memory is allocated, the calculation time is calculated as if 3 cores were allocated. |
