Q1-1.  I can not get the password to install a client certificate.


A1-1. The download URL for password is available for 10 days after you have recieved HOKUSAI account registration notice by e-mail.

Q1-2.  The following message is output and I can not login to HOKUSAI login node.

“Permission denied (publickey,gssapi-with-mic,hostbased)” 


A1-2.  There is a possibility that the public key to login doesn’t exist on the login node.
You need to Access User Portal to register the public key.
HOKUSAI User Portal  page(Only HOKUSAI  user is accessible.)

Q1-3.  I can not access to HOKUSAI User Portal because I was lost my client certificate.


A1-3.  Please request an administrator to reissue a client certificate.
Templates of inquiries(https://i.riken.jp/en/supercom/support/qa-template/)

Q1-4. I could login to HOKUSAI login node up to now, but the following message was output and I could not login anymore.

“Permission denied (publickey)” 


A1-4. Please inform an administrator of an output error messages.
Templates of inquiries(https://i.riken.jp/en/supercom/support/qa-template/)

Q1-5. I have registered public key and login to HOKUSAI login node by ssh,
but the following message is output and I can not login to HOKUSAI login node.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added ‘greatwave.riken.jp,’ (RSA) to the list of known hosts.
Permission denied (publickey).

A1-5. Please specify private key file you have made, and try to access HOKUSAI login node.
$ ssh -i Private_key_file -l username hokusai.riken.jp

Q1-6.  What kind of software can I use to HOKUSAI BigWaterfall(HBW)?

A1-6.  For an overview of the software available at HBW, please refer to HOKUSAI System Overview

HOKUSAI User Portal page(Only supercomputer users can access.)