Guest eLearning FAQ

Last updated on: 2014/08/19

 

What should I do when forget my eLearning ID?

Please   register again. Note that all your study data will be lost.
 

What should I do when I forget my password?

We cannot access your password, but we can rest it. Please send an email to the ACCC support team (  ) and include your eLearning ID number.

We will then contact you by email after resetting your password.
 

How do I exit from a test and redo it after I answer some question incorrectly?

You need to fill in all the remaining answers to exit from the displayed test page.

You can take a test as many times as you wish. If you are in a hurry, answer the rest of the questions randomly and click “Submit” to move to “Test Results” screen and click “Close”.
 

There is still one test I haven’t finished. Where should I restart?

Display the table of contents and select the link for the test you want to retake.

Please note that you need to fill in all the answers in the page to exit from the displayed test page.

Tests will be graded for each submission.
 

On Session Time Out

Session will timeout after 60 minutes of no operation.

Re-login to continue taking the course.
 

I closed the browser without logging out from eLearning. What should I do?

Session will be automatically terminated when you close the browser.

Re-login to continue taking the course.